Legal
Refund & Returns Policy
Simple, fair returns — because you should love what you bought.
30-day returns
You have 30 days from the day your order arrives to request a return. Items must be unworn, unwashed, and returned with all original tags and packaging.
How to return
Sign in to your account, find your order under My Orders, and click Return. We'll email you a prepaid return label. Drop the package at any carrier location; your refund is processed the day we receive it.
How refunds are issued
Refunds go back to your original payment method within 5–10 business days after we receive your return. Shipping charges are non-refundable unless the item was faulty.
- Can I exchange instead of return?
- Yes — start a return and place a new order for the size or colour you want.
- What about sale items?
- Sale items are final sale unless the item is faulty.
- What if my item arrived damaged?
- Email hello@maycss.example within 7 days with a photo. We'll replace it at no cost.